Terms Of Use
Services
Order Amount |
$20 And Below |
Above $20 |
East Region |
$5 delivery fee |
Free delivery |
Central Region, North-east Region |
$7 delivery fee |
Free delivery |
North Region, West Region |
$11 delivery fee |
Free delivery |
District |
Area |
District |
Area |
1 |
Raffles Place, Marina, Cecil, People’s Park |
15 |
Katong, Joo Chiat, Amber Road |
2 |
Anson, Tanjong Pagar |
16 |
Bedok, Upper East Coast, Eastwood, Kew Drive |
3 |
Queenstown, Tiong Bahru |
17 |
Loyang, Changi |
4 |
Telok Blangah, Harbourfront |
18 |
Tampines, Paisr Ris |
5 |
Pasir Panjang, Hong Leong Garden, Clementi New Town |
19 |
Serangoon Garden, Hougang, Sengkang, Punggol |
6 |
High Street, Beach Road (part) |
20 |
Bishan, Ang Mo Kio |
7 |
Middle Road, Golden Mile |
21 |
Upper Bukit Timah, Clementi Park, Ulu Pandan |
8 |
Little India |
22 |
Jurong |
9 |
Orchard, Cairnhill, River Valley |
23 |
Hillview, Dairy Farm, Bukit Panjang, Choa Chu Kang |
10 |
Ardmore, Bukit Timah, Holland Road, Tanglin |
24 |
Lim Chu Kang, Tengah |
11 |
Watten Estate, Novena, Thomson |
25 |
Krangi, Woodgrove, Woodlands |
12 |
Balestier, Toa Payoh, Serangoon |
26 |
Upper Thomson, Springleaf |
13 |
Macpherson, Braddell |
27 |
Yishun, Sembawang |
14 |
Geylang, Eunos |
28 |
Seletar |
Accounts
You may be required to register an account to use certain features on the website. You agree to provide, maintain and update true, accurate, current and complete information about yourself as prompted by the registration processes. You may not impersonate any person or entity or mirepresent your identity or affiliation with any person or entity, including using another person's username, password, or other account information.
You are entirely responsible for maintaining the confidentiality of your password and your account and be responsible for all activities made by you or anyone that uses your account. You agree to safeguard your password from access by others. If you believe that your account has been compromised, please reach out to our customer service team immediately at info@dpetals.com
Menu & Pricing
Prices and information are effective immediately and subject to change without prior notification. Product bundles and pricing may differ for Walk-in and Delivery. Menu may differ at different outlets and on our Online Ordering site. Prices stated on our menus are inclusive of prevailing GST. For customisations on floral arrangements, either drop us an email at info@dpetals.com, Whatsapp us at 8869 7131 or visit any of our outlets for a consultation slot with our florists.
Consultations
For consultations, please arrive promptly and ensure everyone is present. Your slot will be release after a grace period of 15 minutes. D'Petals reserve the rights to deny entry for groups without full attendance.
Cancellation
Once an order is placed, no cancellation nor modification is allowed. D'Petals is not liable to provide a refund once an order is made and payment has been received. Please make sure that you're carefully read product description before making a purchase.
Payment
Payment can be made by credit or debit card including Master, Masterpass and Visa. Cash payment is accepted only for Walk-In at our outlets. Payment shall be made at the point of order.